At Purple Tech Solutions Limited (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide and improve our services. The types of personal data we collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
  • Payment Information: Credit card details and billing information (processed through a third-party payment provider).
  • Website Data: IP address, browser type, device information, and how you interact with our website (e.g., pages visited, time spent).
  • Other Information: Any information you provide when contacting us or interacting with our support team.

2. How We Use Your Information

We use the personal information collected for various purposes:

  • To provide and maintain our services.
  • To process transactions and manage billing.
  • To communicate with you, including responding to inquiries and providing customer support.
  • To personalise and improve your experience on our website.
  • To send updates, newsletters, or promotional materials if you opt-in to receive them.
  • To analyse website performance and ensure its security.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your data in the following ways:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, hosting, or email communication.
  • Legal Requirements: If required by law or to protect the rights, property, or safety of Purple Tech Solutions Limited or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request the deletion of your personal information at any time by contacting us.

5. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights:

  • Access: You can request to see the personal data we hold about you.
  • Rectification: You can request to update or correct your personal data.
  • Erasure: You can request the deletion of your personal data under certain circumstances.
  • Objection: You can object to the processing of your personal data.
  • Data Portability: You can request a copy of your data in a structured format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our website, enhance your experience, and deliver personalised content. You can control cookies through your browser settings and opt-out at any time.

7. Data Security

We take the security of your personal data seriously and implement appropriate measures to safeguard it. However, no online service can be 100% secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Purple Tech Solutions Limited, 14 The Ridings, Bishop's Stortford, Hertfordshire, CM23 4EH

By using our services, you acknowledge that you have read and understood this Privacy Policy.